Shipping policy
Shipping Policy
Last updated: October 4, 2026
Thank you for shopping with RÊVE. Please review our shipping policy before placing your order.
Order Processing
RÊVE offers both Pre-Made and Pre-Order items. Please check the product page before purchasing to see which option applies to your item.
Pre-Made Items:
Pre-made items are already produced and are typically processed and shipped within 2–5 business days after your order is placed. Processing times may be longer during product launches, restocks, holidays, or periods of high order volume.
Pre-Order Items:
Pre-order items are purchased before they have completed production and therefore require additional time before shipment. The estimated production and shipping timeframe for each pre-order will be provided on the product page at the time of purchase.
Estimated pre-order dates are not guaranteed and may change due to production, quality control, manufacturing, customs, or transportation delays. If a significant delay occurs, we will provide an update when possible.
Orders Containing Both:
If your order contains both pre-made and pre-order items, your order may be held until all items are ready to ship. Any applicable shipping information will be displayed at checkout or communicated with you regarding your order.
Once your order has shipped, you will receive a shipping confirmation with tracking information.
U.S. Shipping
Shipping rates and available delivery options are calculated at checkout based on your shipping address and order.
Estimated delivery times shown at checkout begin after your order has been processed and shipped.
Please note that delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, and other circumstances outside of our control may affect delivery times.
International Shipping
RÊVE ships to select international destinations. Available shipping methods and rates will be displayed at checkout based on your location.
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price paid to RÊVE.
International delivery times may vary due to customs processing and local carrier delays.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.
RÊVE is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, delays may occur that are outside of our control.
If your tracking information shows your package as delivered but you cannot locate it, please check around the delivery location, contact members of your household, and contact the shipping carrier.
If you believe your package has been lost in transit, please contact us and we will assist you with determining the appropriate next steps.
Questions
If you have any questions regarding your order or shipping, please contact our customer support team.
RÊVE